Safety and Cleanliness Policy

OUR NEW SAFETY AND CLEANLINESS POLICY

We’re already lucky to have beautiful, individual cottages and lodges, a rolling 40 acre estate, fishing lakes and the wide-open spaces of Devon to share with you.

But for your extra peace of mind, we’ve made some carefully considered changes to some of our procedures and facilities for you.

See our Coronavirus Guidance.

Find Out More Below

The Quick Facts

Cleanliness

Extra room cleaning and extensive final checks.

Safety

Contactless check-in and our team on hand 24/7.

Wellbeing

Outdoor extras designed for fun and wellbeing.

1. Cleanliness

We’ve added extra cleaners and increased cleaning times by 50%, leaving no stone unturned to ensure your holiday accommodation is sparkling clean from top to bottom.

Cleaner 1: Will give our usual 5* rated clean.
Cleaner 2: Will give our hard surfaces an extra anti-bacterial wipe down.
Quality checked: Extensive final checks then completed; including surface swabs.

2. Safety

We’ve changed our check-in procedure and added extra hygiene facilities. And if you’ve any safety concerns during your stay, you call or text our team 24/7.

Keyless check-in directly at your holiday home
Hand sanitising stations throughout the estate
A responsible but friendly social distancing approach.

3. WellBeing

Now you can get back to nature and enjoy even more of the healthy outdoor life with free activities to help you relax, unwind and have some much-needed fun.